Uptime Reports
Overview
Pingniner emails you a periodic summary of how your monitoring went, so you find out about a bad week without having to go looking for it.
There are two reports:
| Report | Sent | Covers | Default |
|---|---|---|---|
| Monthly | The 1st of each month | The previous calendar month | On |
| Weekly | Every Monday | The previous Monday–Sunday | Off |
Both are per-user. Everyone on your account chooses their own.
What's in a report
Headline figures for the whole period, each compared against the period before it:
- Average uptime across all your monitors
- Total number of incidents
- Total downtime
A per-monitor table, worst uptime first, with each monitor's uptime percentage, downtime, incident count and average response time.
If you belong to more than one account, all of them appear in the same email, split by account.
INFO
Incidents are counted as outages, not as raw alert records. If one outage tripped three triggers on the same monitor, it is reported as one incident with the real duration — not three.
About the response time column
Average response time is calculated from the check history that still exists for that monitor, and history is pruned according to your plan's retention. On a plan with 30-day retention, a monthly report covers roughly the full month; on the free plan's 24-hour retention it cannot.
Where the available history does not cover the whole period, the figure is marked with an asterisk and a footnote. Monitors that do not record response times — servers, workstations and blacklists — show a dash.
Uptime, downtime and incident counts are not affected by retention. Those come from incident records, which are kept permanently.
Turning reports on or off
Go to Account → My Profile → Notifications and use the Monthly Report and Weekly Report toggles.
Account owners can set these for other users and contacts under Account → Users — see Team & Contacts.
These toggles are independent of the Email Notifications toggle. Turning off alert email does not stop your reports, and turning off reports does not stop alert email.
Unsubscribing from the email
Every report has an unsubscribe link in its footer, and supports one-click unsubscribe in mail clients that offer it. Either turns off only the report you unsubscribed from — unsubscribing from the weekly report leaves the monthly one running, and neither affects your incident alerts.
You do not need to be signed in to unsubscribe.
When you won't receive a report
- You have no monitors. There is nothing to report on, so no email is sent.
- Your email address has never been verified.
- Your account has been deactivated.
A period with monitors but no incidents does produce a report — a clean month is worth knowing about too.
Best Practices
- Leave the monthly report on, even if you watch the dashboard daily. It is the only thing that will tell you a monitor has been quietly failing 2% of checks all month.
- Turn the weekly report on for whoever owns reliability. Monthly is fine for visibility; weekly is what you need to act on a trend.
- Read the comparison, not the absolute number. 99.4% means little on its own; 99.4% after 99.98% last month means something changed.
- Send reports to contacts, not just admins. A contact who cannot sign in can still receive reports.