Ping Monitoring

Using Pings you can monitor any networked device reachable from the internet.

Ping monitors use the ICMP protocol to check if the monitored target is alive or not. During every check, it collects packet loss %, response time, and status.

The monitored target must be reachable from any of our IP addresses (see FAQ for the list).

Features

• Real-time Monitoring: Continuously monitor the uptime of your device.
• Customizable Intervals: Set ping intervals to suit your needs, from every minute to every hour.
• Alert Notifications: Receive instant alerts via Email, Telegram, Pushover, Teams, and others.
• Detailed Reports: Access comprehensive reports on uptime, downtime, and response times.
• Global Monitoring Network: Perform pings from multiple geographic locations to ensure global availability and accurate tracking.

How to Set Up Ping Monitoring

1. Sign in to your Pingniner account.
2. Navigate to Pings (main menu) and click on "Add Ping Monitor".
3. Fill in the ping details: Set a friendly name, the host (it can be an IP address or a hostname), choose the monitoring frequency and monitoring location (best to select the closest monitoring location). Optionally, you can attach the monitor to a group, add some tags or notes.
4. Done In a few seconds our systems will make the check.

Viewing & Managing Pings

To view or manage a ping monitor, click on Pings (main menu) and then click on the desired ping monitor.

Overview

The overview dashboard offers a bird's-eye view of the ping monitor with:

• Real-time status
• Uptime and Downtime reports
• Analyze Response time over a specified period

Edit

This section can be used to update the monitor's details. All details can be updated if required, including the monitored address.

History

Here you can check and export the history of any performed check.

INFO

Historical data is available for the last 30 days for subscribed accounts and 1 day for free accounts.

Triggers

In this tab, you can manage the active checks and triggers for the current monitor.

For ping monitors, the following triggers are available:

• Offline: Checks if the monitored host is alive or not. This trigger is active by default. Turning this off, uptime and status will not be updated or collected.
• Response Time: You can use this to get notified if the response time is above your specified limit. If the Response Time check is triggered, the ping monitor will have a Degraded state and an alert will be fired to the selected contacts.

INFO

While updating a trigger, you can set the contacts that get notified, the threshold value (where applicable), and the sensitivity (occurrences) of the check.

TIP

You can adjust the sensitivity of the check with Occurrences. By default, the Offline trigger has 3 occurrences, this means that only after 3 failed checks in a row the ping monitor is considered down and an alert will be fired.

Best Practices

• Set appropriate intervals: Choose a ping interval that balances the need for timely alerts with the load on your servers.
• Set appropriate monitoring location: Monitor from various geographic locations to get a comprehensive view of your global availability or from one location closest to the monitored device.
• Regularly review reports: Analyze the reports to identify patterns and potential issues before they impact your uptime.